Do my articles come with a warranty?
Of course your articles come with a warranty! We set high requirements when it comes to the quality of our products and guarantee that the article you buy is in perfect condition and will not malfunction when it is used in a normal way. So as long as the tool is used as it should be used, meaning, for instance, that the drill is used for drilling and the saw for sawing wood, there will be no problem at all.
Even so, despite our strict quality control and you using the tool properly, it may happen that the article no longer does what it must do, although this occurs very rarely.
But if so, please notify us by email at firstname.lastname@example.org or via contact so that we can try to find the best possible solution together. Depending on the problem, we may choose to have the article repaired or replaced by a new one.
What is the warranty certificate for my article?
Your invoice or purchase receipt also serves as your warranty certificate. You can always find it in your account with your orders or in the order confirmation you received from us by email.
What is the validity of the warranty?
That depends on the article. The statutory warranty period is 2 years. For some articles, we offer a longer warranty period. Simply because we believe in the quality of our products. The warranty period is indicated per article.